Control Room & Mobile Response Officer (Consett)

Full Time
  • Apply Before: 30th April 2018
Job Description

Job Description

Safeguard Security NE Ltd are currently looking to recruit a Control Room & Mobile Response Officer’s to join our expanding team in the North-East. We currently provide a wide range of services across the country including Security, Facilities Management and Call Handling Services. For more information on the services we provide please visit our website

Job Description:

  • To monitor and maintain the effective operations outside of business hours. Working closely with Operational Staff and Management to operate an efficient and effective operation.
  • You will be responsible for ensuring that efficient and effective procedures are maintained to enable the company to maximum productivity outside of business hours.
  • You will be expected to support a working environment which encourages team work, energy and pride in your work. To achieve this, you will have strong leadership and excellent problem-solving skills along with outstanding communications skills.
  • In this role you must have the ability to think fast on your feet and make quick concise decisions.
  • To monitor CCTV systems across a range of sites.
  • Patrol sites in a livery company vehicle
  • Conduct internal and external patrols of premises ensuring any insecurities and issues are reported to the Control Room.
  • Open up and Lock down of various premises.

Key Responsibilities:

  • Communicate information effectively and professionally to all members of staff including in-depth information passed to Senior Management.
  • Manage all alarm activation calls ensuring that individual procedures are following and actioned correctly, if required passed to the mobile patrol team and/or emergency services.
  • Managing a team of mobile patrols officers and security officers to ensure the highest level of service
  • Conducting various internal audits including key audits to BS7984
  • General housekeeping duties and administrative tasks.
  • Various other tasks will be required.

What We Offer:

  • 28 days holiday a year
  • Weekly Pay
  • £8.38 – £9.33 per hour rate of pay
  • Double time payments on bank holidays
  • Rolling roster days/nights/weekends
  • SIA Licence Required